You asked for clarification on word counts for assignments (what qualifies, what doesn’t). We provided a list of elements for what qualifies.

You asked for clearer wording informing you about the outcomes of the mitigating circumstances process. We asked you for more feedback on how emails should be formed. Students are now clearer about outcomes from the mitigating circumstances process.

You asked for further clarity on how to improve work which has not passed. We introduced in-year module retrieval for L4 students. 46% of those who had the opportunity for IYMR engaged with the process, 60% passed their assessment for it, and 42 students went from failing a module to passing it.