Your feedback is integral to our service. We want you to feel comfortable in telling us where we’re doing well or where we need to improve, and will always communicate back changes made as a result. This information is used to ensure our teams are providing the best possible service and to help us make important decisions. It’s a key part of our wider service aims of a focused, collaborative approach, and ensures we continuously improve our operations.
We’re going to make it even easier to provide feedback across our services. In the coming months we’re going to launch feedback boxes across all of our managed spaces and provide a space online for you to post any comments. Any changes we make to services will be communicated to you across new feedback boards around our service locations.