I was privileged to engage in a stimulating and thought-provoking conversation with Blaine Donais, B.A., LL.B., LL.M. (ADR), RPDR, C.MED, WFA on Expert Views on ADR (EVA) Vid/Podcast Show.
He is the president and founder of the Workplace Fairness Institute and author of ‘Workplaces That Work and Engaging Unionised Employees’ (published by Canada Law Book), as well as the WFI WHITE PAPER on ‘Workplace Conflict Management in Canada.’ He has spent many years improving working relationships in public and private sectors. He authored the ‘Donais Fairness Theory, that Fairness Excellence can be measured and achieved in any workplace.’ Blaine is an Adjunct Professor of ‘Workplace Dispute Resolution’ at Atkinson College, York University, Toronto.
He wears many hats, so I have left the links to his profile:
https://ca.linkedin.com/in/blaine-donais-ll-b-ll-m-c-med-q-arb-phsa-wfa-5661b https://blainedonais.ca/.
In this series, we clarified the difference between dispute resolution and conflict management, which is vital for fostering a positive workplace culture and preventing issues like bullying, discrimination, and harassment. We indicated that disputes can escalate because many believe a conflict must involve naming, blaming, and claiming; however, this viewpoint describes a dispute. Blaine further stated that recognising this distinction enhances people’s understanding of psychological safety at the workplace.
Rather than viewing conflict as only arising between two parties; both employers and employees can appreciate the nuances of workplace dynamics, paving the way for more constructive dialogue and resolution. Additionally, we examined the laws and regulations in Canada concerning workplace discrimination, harassment, and bullying while critically analysing how cultural nuances can contribute to the prevention of workplace conflict. Blaine revealed that a “host culture” exists in Canada, where a specific group within the workplace holds more rights and freedoms than others. Although harassment policies are designed to apply equally to all, in practice, they often fail to do so, fostering a culture of fear among those who have the right to speak out.
This raises a pertinent question: ‘What is necessary to ensure workplace safety?
Blaine revealed that to feel comfortable addressing these behaviours encountered at the workplace, individuals or employees need involvement, influence, choice, agency, peer support, and confidentiality—elements that collectively foster a sense of full citizenship. Unfortunately, the above-mentioned cultural factors in some workplaces may discourage individuals or employees from feeling safe enough to express concerns about bullying, discrimination, and harassment.
Stay Tuned for Part 2.
Please subscribe to the EVA YouTube channel & listen to this episode on all podcast channels- #audible #apple #amazon #overcast #google #spotify #listennotes #playerfm #pocketcasts #anghami
Podcast link Spotify: https://spotifyanchor-web.app.link/e/yjTCKvnd2Nb
If you have experienced workplace bullying, discrimination and harassment, do not stay silent. Connect with me on #Linkedin and share your story via DM. Together, we can bring awareness to these issues and work towards creating a more equitable and respectful workplace for all via ADR. Your voice matters!—-Dr Chi Egbunike
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