How has viral video marketing been achieved in the fashion industry?

Online fashion blogs are a relatively new concept; fashion organisations have noticed the popularity of viral video marketing and are now using the technique to their own advantage. “To go viral online, if you all you do is hold our attention, you’ve failed. In viral videos, your job isn’t to keep viewers from changing the channel”. (Voltz, et al. 2013, p2). Organisations strive to be noticed, if a video goes viral then this is a seriously effective way of getting a brand message shared quickly. Youtube is a well known video blogging site which allows users to like and share user generated content “Viral video is about sharing. That makes it different from every other kind of picture ever made.” (Voltz et al. 2013, p2). Businessess use YouTube in order to promote their own material or simply make themselves know. Some viral videos are unrelated to the brands product or service, but the fact that theyre being mentioned is enough to create brand recognition. An example of this is the Cadburys adverts.

 

“There are four core principles that we’ve found are crucial for you  to understand:

  1. Be true
  2. Don’t waste our time
  3. Be unforgettable
  4. Ultimately it’s all about humanity” (Voltz et al. 2013, p5).

 

 

Cadburys created a video of two children moving their eyebrows to a techno song, completely unrelated to their confectionary products, this video had everyone talking about the brand name. “It’s to get them to love what you’ve made so much that they want to stop what they’re doing to tell their friends”. (Voltz et al. 2013, p2).

 

Cadbury. (2007). eyebrow dance

These adverts are wild and wacky, another Cadbury advert is this Gorilla playing the drums…

Cadbury. (2007). Cadbury Gorilla.

Examples of viral fashion videos

LANVIN FALL WINTER 2011-2012 AD CAMPAIGN

Lanvin. (2012). Fall Winter 2011/ 12.

These supermodels Karen Elson , Raquel Zimmermann, Lowell Tautchin and Milo Spijker are well known for their professional outlook; here they are here dancing along to Pitbull’s 2009 hit “I Know You Want Me”. This video combine’s comedy and shock, viewers share this video with their friends. “Were more likely to share something that gets us fired up” (Voltz et al. 2013, p3).

PRADA CANDY L’EAU

Prada. (2013). Prada candy

Prada created a new perfume in 2013 called Candy L’eau, the advertisement combined stylish fashion statements with well known stars. The key to this video was the comedy values and the attention grabbing style. This advertisement is an example of how fashion can be engaging and comical. When youre trying to make a fashion video go viral, take this into consideration. The fashion world is full of seriousness, try to have some fun!

ART IS DEAD. JEANS ARE ALIVE. STARRING AMY POEHLER

Comedian Amy Poehler is featured in this viral video, the video pokes fun at the art world. Although the clothing and style of these models is outlandish, its eye catching. Fashion is all about expressing yourself and making yourself known. This video is memorable and  the business also published the outtakes for the world to see, with comments such “This piece is aggressive, it’s dangerous, it’s stupid and that’s why I like it.” This makes the video engaging, users want to laugh and enjoy fashion.

LADY GAGA – TELEPHONE FT. BEYONCE

Old Navy. (2014). Art is dead.

Lady GaGa is a well known star, famous for her good looks and charm, she paired up with Beyonce to create a music video called  “Telephone” in 2010. You may be wondering how this is linked to the fashion industryo.. it was styled by Nicola Formichetti. A well known designer can get people talking, an opportunity for fashion to be displayed in a pop video means that both pop and fashion enthusiasts will like and share it. Encouraging more than one category of viewer is a great way to increase the views on your video marketing campaign.

 Sh*t fashion girls say

The platform. (2012). Sh*t fashion girls say.

Sh*t Girls Say was viral video which spoke about the fashion industries stereotypical fashion leaders. This video makes the industry more relatable, it means that normal everyday people can gain an insight into the fashion world. It a good idea to try to make your viewers feel like theyre equal to you, if you ever find yourself being patronising rethink your strategy. “Were more likely to share something that makes us feel good” (Voltz et al. 2013, p3).

 

 

References

Cadbury. (2007). Cadbury Gorilla. Available: https://www.youtube.com/watch?v=wHjieD6CTYs. Last accessed 27/04/15.

Cadbury. (2007). Cadbury eyebrow dance. Available: https://www.youtube.com/watch?v=5aDCrYUKIMo. Last accessed 27/04/15.

Old Navy. (2014). Art is dead. Available: https://www.youtube.com/watch?v=nf_bMjJ8mK4. Last accessed 27/04/15.

The platform. (2012). Sh*t fashion girls say. Available: https://www.youtube.com/watch?v=ojnnSZcQEpc. Last accessed 27/04/15.

Lanvin. (2012). Fall Winter 2011/ 12. Available: https://www.youtube.com/watch?v=cwwcnUBY9Zg. Last accessed 27/04/15.

TatiaPllieva. (2014). First Kiss. Available: https://www.youtube.com/watch?v=IpbDHxCV29A. Last accessed 27/04/15.

Prada. (2013). Prada candy. Available: https://www.youtube.com/watch?v=gbRE10bmmpc. Last accessed 27/04/15.

Voltz, S., & Grobe, F. (2013). The viral video manifesto. McGraw-Hill Professional.

Fashion brands using Instagram to engage with fans

Are you following the right fashion brands on Instagram? Right now, more fashion brands than ever are using Instagram effectively to promote their latest products. As we all know fashion is about visual aesthetic and design so what better way of promoting your brand than using imagery and videos directly to your fans smartphones, tablets or computers? Instagram has over 75 million daily active users (Kastrenakes, 2013). That’s 75 million potential customers.

“This is fashion in the age of Instagram, a heady era in which digital media is changing the way clothes are presented and even the way they are designed” (Schneier, 2014).

Visual brand identity is key

The success and popularity of Instagram is believed to be due to its simplistic interface, high usability and the focus on visuals rather than text (Henning, 2012; Rusli, 2012). The rise of visual content sharing sites such as Instagram and Pintrest indicates how visual content is becoming an increasingly important force for brand communication online. Through these sites fashion brands are able to promote and inform fans about both product and brand identity quickly and very cheaply. A study by Performics (2012) into social media engagement found that users are motivated by images and videos when engaging with friends on social media sites.

Here is are some examples of the most popular fashion brands on Instagram and how they are winning The Instagram Game:

Burberry

3.2 million followers

burberry

Burberry use Instagram to showcase its products and develop its image as a British brand by posting photographs taken around central London. The daily posts tend to get around 30,000 to 50,000 likes and hundreds of comments. Burberry has also engaged with its 3.2 million followers by posting videos of catwalk events and celebrities wearing Burberry products, for example the one in the screenshot. Burberry have connected their Instagram to their Twitter which is evident from the hashtags.

Zara

4 million followers

zara

Zara are doing very well in engaging with their audience by posting at least one photograph a day gaining around 40,000 to 50,000 likes. Zara Daily provides fans with a photograph of a model wearing their clothing or accessories for every day of the week using the hashtag #zaradaily and the day of the week. They encourage traffic to their website by stating that the item of clothing is available from zara.com.

ASOS

2.7 million followers

asos screenshot

Along with posting images of its latest ranges, ASOS place great emphasis on posting user-generated content which is a very effective way to build a connection with your audience, essentially creating a sense of community. Complementing this tactic, ASOS tend to reward their audience with prizes and discount codes for engaging with the brand.

Topshop

4 million followers

topshop

Topshop engage with their Instagram audience mainly through posting pictures of new ranges of products and promoting sales and discounts. In this particular post they have used Cara Delevingne in the photograph which is quite effective in grabbing the attention of the consumers who in turn like the page resulting in an increased awareness of the sale as the more people who like the page the more people who do not follow Topshop will see the picture.

Benefit Cosmetics

1.7 million followers

benefit

Benefit Cosmetics are rewarding their customers in this particular Instagram post by providing a discount code for their followers offering a free mini Benefit product. They have used the fact that Mother’s Day was approaching as a reason to treat their customers and at the same time gain custom their selves.

As demonstrated Instagram can be very powerful in creating a visual brand identity and consequently it is essential that all fashion brands make an effort to integrate it into their social media marketing strategies. It is a very clever strategy that manages to engage with consumers at the same time as promoting their own product ranges and driving traffic to their websites.

References

Henning, K. (2012). The Social Circle: A window to a designer’s soul. Available: http://www.wwd.com/media-news/digital/the-social-circle-a-window-to-designers-souls-614 8201

Kastrenakes, J. (2013). Instagram has more than 75 million daily active users. Available: http://www.theverge.com/2013/12/12/5203578/instagram-now-has-150-million-active-monthly-users. Last accessed 28th April 2015.

Performics. (2012). Life on Demand 2012: Participant behavior and social engagement. Retrieved from http://www.performics.com/assets/1/7/Performics_Life_on_Demand_2012_Summary_Deck. pdf

Rusli, E.V. (2012). Facebook buys Instagram for $1 billion. Available: http://dealbook.nytimes.com/2012/04/09/facebook-buys-instagram-for-1-billion/

Schneier, M. (2014, Apr 10). Fashion in the Age of Instagram. New York Times. Available: http://www.nytimes.com/2014/04/10/fashion/fashion-in-the-age-of-instagram.html?_r=0. Last accessed 28th April 2015.

Who said email marketing is dead?

Who said Email Marketing is dead?

You’re probably like me, receiving tonnes of emails on a daily basis, half of which get deleted straight away, right? Although there are some that catch my eye and get me skimming through. The question is why? Is it because I just can’t resist the brand or is it their clever marketing strategies reeling me in?

Let’s take a look a recent email from Boots and see what they are doing right.

boots 4

 

The first tactic I notice is that Boots have personalised the email to me using my first name which is quite an effective way of catching my attention and making me feel like the content could be something of my interest. Postma and Brokke (2002) suggest that personalization can significantly increase click-through rates. I must admit I would be less likely to click delete after seeing my name on the email pretty much straight away.

They have clearly displayed my Boots Advantage Card balance, stating ‘worth of points to spend’ letting me know I have money ‘to spend’ in store and encouraging me to go on to the website.

The email subject line is short and sweet ‘Spring into Summer with Order & Collect’ to engage the consumer. It introduces the new order and collect service along with eye-catching offers such as ‘save up to half price!’ inspiring the consumer to shop immediately.

There is a button saying ‘Get set for summer’ taking you straight to the website and of course, as you hover over the images HTML links appear meaning when clicked they take you straight to the website. They are taking advantage of the fact summer is coming and people are going on holiday and are willing to spend money on toiletries, especially sun-cream (it’s even in the picture!).

 

Email Marketing might be cheap and practical but is it effective?

A recent study by predictive analytics firm Custora discovered that customer acquisition via email has quadrupled in the last four years and now accounts for 7% of customer acquisitions (Devaney & Stein, 2013).

Even though email marketing is not as glamourous as social media marketing and other forms of marketing, many people believe it is still the most effective type of marketing mainly because it is permission-based. So technically you are not bombarding the consumer with unwanted junk as they have opted-in themselves.

 

Watch this interesting video on effective email marketing tips! https://www.youtube.com/watch?v=tDk_MkVtD2k

 

References

Devaney, T. & Stein, T. (2013). Why Email Is Still More Effective Than Social Media Marketing. Available: http://www.forbes.com/sites/capitalonespark/2013/10/01/why-email-is-still-more-effective-than-social-media-marketing/. Last accessed 17th April 2015.

White, T. B., Zahay, D. L., Thorbjørnsen, H., & Shavitt, S. (2008). Getting too personal: Reactance to highly personalized email solicitations. Marketing Letters19(1), pp. 39-50.

 

 

 

Facebook: Market yourself to success!

Did you know Facebook is the second most visited website in the world? After Google of course!

By the end of 2013, Facebook was being used by 1.23 billion people worldwide, adding 170 million in just one year (Kiss, 2014). Therefore it is fair to say that social media represents a revolutionary new trend that should be of interest to companies operating in online space – or any space, for that matter (Kaplan & Haenlein, 2010). I bet you’re wondering why you aren’t taking advantage of Facebook to grow your business now!

Here are the most important aspects to consider when marketing yourself on Facebook:

  1. Make friends! Be active. Don’t wait for friends to find you – Facebook is about connecting with people and building relationships. Invite people who might be interested in what you do to ‘like’ your pages promoting your products or services and encourage people to pass the message on!
  2. Build a sense of community. Connect with your fans and friends by regularly keeping up with their posts, questions and even complaints and encourage them to interact by posting their oFacebook-Logo-2wn content. Any activity that the users engage with on your pages may then appear in the news feed of the user’s friends, effortlessly spreading marketing messages across social networks (Freeman et al, 2014).
  3. Turn friends into customers. Regularly post things that will genuinely interest your fans and provide a unique service that they cannot get anywhere else.
  4. Make them feel special. Thank them for being loyal customers by providing discounts and competitions they can enter, for example with a chance to win a variety of products from your range or an extra special service.

“Fans can come to the brand through many different pathways. Fans can be earned – through good content, good media or both. Or fans can be bought through discounts, points, miles, or other ex-brand value drivers” (LaPointe, 2012).

images (1)

What’s not effective?

  • A big no no in Facebook marketing is clogging up the feed of your fans with hundreds of posts daily, they won’t end up being your friend for long!
  • Don’t be too formal when writing posts or comments, people feel more comfortable when you’re less business-like.
  • Don’t ignore complaints on your page because it will give you a bad reputation and other fans will see you haven’t bothered to acknowledge them.

 

Taking all of this into account will help you to increase your online Facebook presence and ultimately your customer base and sense of community online.

But don’t forget…

…to integrate your Facebook page with all elements of your digital marketing strategy, for example link your Facebook page to your website, blog, encourage traffic to your Facebook page through your email marketing and other social media marketing strategies. Here is a helpful link to a guide for small businesses on how to use social media http://www.sage.co.uk/documents/guides/discover-guide-social-media.pdf 

images (2)

 

References

Freeman, B. Kelly, B. Baur, L. Chapman, K. Chapman, S. Gill, T. & King, L. (2014). Digital Junk: Food and Beverage Marketing on Facebook. American Journal of Public Health, 104 (12), pp. 56-64.

Kaplan, A. & Haenlein, M. (2010). Users of the world, unite! The challenges and opportunities of Social Media. Business Horizons. 53 (1), pp. 59-68.

Kiss, J. (2014). Facebook’s 10th birthday: from college dorm to 1.23 billion users. Available: http://www.theguardian.com/technology/2014/feb/04/facebook-10-years-mark-zuckerberg. Last accessed 13th April 2015.

LaPointe, P. (2012). Measuring Facebook’s Impact on Marketing. Journal of Advertising Research. pp. 286-287.

 

Can sharing video blogs on social media effectively drive traffic to your website?

Video blogging as a form of web-based communication can provide opportunities for social contact and interaction and help address issues of social isolation (Harley & Fitzpatrick, 2009). A well-produced video blog can have an impact on lead generation and brand awareness (King, 2014).

Here is an example of a fashion video blogger using YouTube as their platform. To raise awareness and gain more followers, the video blogger has connected their social media in the form of Facebook and Twitter underneath the video and also promoted their website stating there are more videos to view on their channel.

video blog

Video blogs can be integrated onto websites and shared on social media platforms, instantly boosting your companies SEO and ultimately driving traffic to your website. Facebook provides an effective platform for video blogs to be posted and usually creates a substantial response with likes, comments and people sharing the videos. ‘Shares’ raise awareness of the video as more and more people have access to viewing it and in some cases the video may go viral.

video blog 2

 

So this is an example of a video blogger sharing their video on Facebook to gain ‘likes’, comments and ‘shares’. They have over 2,000 likes, 124,845 views and 608 shares. This is an example of how a video blog can effectively increase awareness and drive traffic to view it through a social media platform.

Here is a guide to how to market your video blogs and increase your chances of getting your videos shared. http://blog.hootsuite.com/how-to-use-social-video-for-marketing/

 

References

Harley, D. Fitzpatrick, G. (2009). Creating A Conversational Context Through Video Blogging. A Case Study of Geriatric1927.. Journal of Computers in Human Behaviour. 25 (3), 18th Feb 2015.

King, K. (2014). The Benefits of Video Blogging. Available: http://digitalmarketingmagazine.co.uk/digital-marketing-video/the-benefits-of-video-blogging/426. Last accessed 18th Feb 2015.

Uganec, C. (2014). A Guide to Social Video and How it fits in your Marketing Plan. Available: http://blog.hootsuite.com/how-to-use-social-video-for-marketing/. Last accessed 19th Feb 2015.

How to Create a Successful SEO Strategy for your Business

Want to get your company out there? Here’s a few tips on what an effective SEO strategy is and how to create one.

Search engine optimization is described as a number of strategies and techniques used to increase the amount of visitors to a website by increasing the websites visibility within search engines (Parikh and Deshmukh, 2013). A strong SEO strategy is crucial for the successfulness of a business as it builds brand trust and credibility.

“When done correctly, SEO can deliver the most highly targeted consumers to both the business’s website and to its physical business location” (Long, 2013).

 

Tips

Here are a few tips in how to create an effective SEO strategy:

  • Keyword research – Decide what key words you should and should not target in relation to your target market, the more specific to your target market the better!
  • On-page SEO – Create good internal linking, good navigation, efficient page load times and unique content to ensure once the user is on your page they stay on your page!
  • Off-page SEO – Attracting inbound links to your site is key. Try to naturally attract links to your site too by making connections in your industry and with your target audience.
  • Google Analytics – use Google Analytics to monitor organic traffic to your website on a frequent basis. Knowing what is working and what isn’t is key!

Example

Companies like Amazon use SEO effectively and it pays off majorly! Amazon’s navigation on their website is exceptional despite their huge catalog of products, they use flyout navigation elements that that slide down when the user hovers over the ‘Shop by Department’ header in the top left hand corner (Kocher, 2014).

 

Amazon's navigation appeals to consumers — and search engines.

 

References

Kocher, J. (2014). SEO: Why Amazon’s Navigation Works So Well.Available: http://www.practicalecommerce.com/articles/66592-SEO-Why-Amazon%E2%80%99s-Navigation-Works-So-Well. Last accessed 18th Feb 2015.
Long, J. (2013). How to Create a Successful Local SEO Strategy.Available: http://www.entrepreneur.com/article/230036. Last accessed 18th Feb 2015.
Parikh, A., & Deshmukh, S. (2013, November). Search Engine Optimization. InInternational Journal of Engineering Research and Technology (Vol. 2, No. 11 (November-2013)). ESRSA Publications.

Email Analytics

I signed up to ASOS as I sometimes shop on their website and as part of the order process you must subscribe with an email address. As a result I receive unpersonalised emails from them on a daily basis usually promoting a sale or a new line of clothing they have added. I rarely open the emails and usually delete them straight away unless I am interested in what they are offering me. The emails are usually unpersonalised with hyperlinks directly to the website encouraging quick access. In the most recent email there is a countdown till the sale ends encouraging the consumer to shop as soon as possible. There is also a hashtag encouraging  them to raise awareness on Twitter, Facebook, Instagram and Pintrest. Other emails from ASOS have provided a student discount code meaning they have taken notice that I am student from previous purchases, which is quite interesting because most of the emails are not personalised. From my own experience I am more likely to make a purchase if something is offered to me or the email is personalised with my name or female related links.

My thoughts on Big Data: The Management Revolution

This particular article explains the importance of big data directly to businesses and how it aids them in measuring different aspects of their business leading to improved decision making and performance. The article clarifies the link between big data and analytics but states three key differences as volume, velocity and variety. 
They questioned whether the evidence that using big data intelligently will improve business performance and assessed it by leading a team at the MIT Center for Digital Business, working in partnership with McKinsey’s business technology office and testing the hypothesis which was that it is expected that data-driven companies perform better. Interviews were held with executives at 330 public North American companies about their organisational and technology management practices which allowed them to gain information indicating how important the data is. The findings revealed that the more companies characterised themselves as data-driven, the better they performed on objective measures of financial and operational results.

To be continued…

 

McAfee, A., & Brynjolfsson, E. (2012). Big data: the management revolution. Harvard business review, 90(10), 60-66.

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