Week 3 “Digitisation” and Week 4 “Activism in the era of social media” sent me home with quite a few things to contemplate. I was particularly interested in Winner’s article ‘Do Artefacts Have Politics?’ (1986), where he argued that artifacts do indeed have political qualities, either by design (intentional or otherwise) (Winner, p. 124)or by their inherent properties (Winner, p. 126). I was interested in exploring how the design of social media gave them political qualities when I stumbled upon this podcast, in which the host and several academics discussed the conversations happening on Twitter.
In their 2019 study “Attentional capture helps explain why moral and emotional content go viral,” Brady et. al. concluded that those that use “moral words (such as crime, mercy, right), emotional words (such as afraid, love, weep) and moral-emotional words (such as abuse, honor, spite) captured more attention than neutral ones (such as coast, novel, maze)” (Brady et. al., 2019). Upon studying 50,000 tweets, the authors concluded that tweets that used moral, emotional, or moral-emotional words used in Tweets were significantly more likely to be shared or liked.
Twitter profits from its users’ data and interactions, so the social media’s algorithm tends to amplify and distribute tweets that gain more interactions. Thus, it became a platform where people spread outrage.
Twitter today is one of the most prevalent social media sites in the world, with almost 126 million daily users all over the world. The micro-blogging platform was originally founded to help people connect with their friends. Now, it’s where people find breaking news, trends, express themselves (outrage being one of them), and have a direct conversation with celebrities, politicians, and influencers.
I don’t believe Twitter was originally designed to be political (that is, to discriminate on certain groups or give others more power and authorities). However, its prevalence, accessibility, and especially the ability to empower people to voice their opinions, have turned it into a chaotic space where people argue over who’s right and bully others in order to benefit their agenda. Due to their ability to spark emotions (Brady et. al.), tweets that express strong emotions (i.e. outrage) gain a bigger exposure and reach more people. Thus, certain figures (i.e. Donald Trump) continue to have power and authority on this platform, while other voices (#MeTooUyghurs) are silenced.
Just like the tomato harvester example that Winner gave in his article, “what we see here is an ongoing social process in which scientific knowledge, technological invention, and corporate profit reinforce each other in deeply entrenched patterns that bear the unmistakable stamp of political and economic power” (Winner, p. 126). In other words, Twitter’s political qualities were results of not only its design but also supporting structures, corporate decisions, political agendas, and even its users.
The NPR podcast also discusses how this design is problematic for civil society, since Twitter only enables its users to create echo-chambers to echo their own views, without actually creating conversations around certain topics. I find that this is an example of Downey & Fenton (2003)’s argument that the online public sphere is increasingly fragmented (p. 189), and that it is made up of many different echo-chambers that allow users to communicate with others with similar view – or what we discussed in class – “preaching to the choir.” This is not beneficial to civil society, since all this talking is not equivalent to engaging in dialogue that can prompt change in civil society.
Sources:
Downey, J. and Fenton, N. (2003). New Media, Counter Publicity and the Public Sphere. New Media & Society, 5(2), pp.185-202.
Van Bavel, J. and Gantman, A. (2019). Why Moral Emotions Go Viral Online. [online] Scientific American. Available at: https://www.scientificamerican.com/article/why-moral-emotions-go-viral-online/ [Accessed 29 Oct. 2019].
Winner, L. (2019). Do Artefacts Have Politics?. In: The Whale and the Reactor: a Search for Limits in an Age of High Technology. Chicago: University of Chicago Press, pp.19-39.