Why you should be offering customer service on social?  According to Christopher Ratcliff (2014) 42% of leading UK companies say that customer service is the most important skill required for real-time social community engagement. In the digital era that we are living in giving customer…

Hello again! Today I am going to give some useful tips for anyone that is thinking of starting a cooking vlog. According to Oxford Dictionaries (2012) the term ‘vlog’ is a new branch of bloging in which the postings are primarily in video form. Vloggin…