Personal Tutoring in SASS – questions posted at the L&T awayday

There were several questions posted on the flipchart and we have tried to answer them below:

How do/can students raise a cause for concern? Is it only through Personal Tutor or SSGT or is there another way?

Students can contact student services direct if they wish or through a staff member, PT or SSGT

 

When you raise a cause for concern, how are you kept in the loop about what’s happening with that student?

You can follow up to see if support has been offered, but it’s unlikely that you’d be given specific information about the outcome unless the student had agreed to pass this information on to you.

 

How do we know that absent students are a cause for concern or not?

You don’t, and they may not be – but lack of engagement is often a sign of other issues, so it’s good practice to follow up absences whenever possible.

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