By looking into other support groups such as mumsnet, breast cancer care and beat eating disorders, I have been able to establish the key features of each one and I can now decide which features I will utilise in my support group. For example, somewhere to show other peoples stories, a chat forum, and also the use of images and video content to make the page welcoming.
I have also been able to see the ways in which people are using their social media platforms. It seems that it is a great place to market your page, also to post inspirational quotes and other peoples stories, which is a great way to motivate people.
I think it is a great feature when these support groups have a blog, therefore I will be linking a blog to my website.
Lastly, I have realised that twitter is a really prominent feature of their social media presence, with twitter having one of the largest following on all 3 of these support groups.