Trainline – Email Marketing

The email bening analyzed is an event triggered email from Trainline, an independent digital rail and coach ticketing platform, selling tickets through its website, by telephone, and through its mobile app which is available on iOS, Windows Phone and Android platforms. The reasoning as to why this email is event triggered is because the main heading is “Advance tickets for Easter are here“, indicating that the Easter holidays are coming up and paying for tickets in advance is now available. Afterwards, the email establishes how beneficial it is paying in advance for a ticket as it saves an average of 61% and, with a railcard, even more money will be saved! Additionally, there’s an option to book a seat as well as use SplitSave, a Trainline feature available on the app that makes split ticketing easy! It’s a way of saving money on train travel by ‘splitting’ your trip into multiple tickets. Once you click “Book now”, the email takes you to the main trainline website and SplitSave as shown below.

Once entering the main Trainline site, you can find more information based on SplitSave and offers to buy singke tickets to destinantions such as from:

  • Manchester Piccadilly to London Euston
  • London Marylebone to Birmingham Moor St
  • London St Pancras to Paris Gare du Nord

These examples indicate how much money will be saved and ehat is new.

Emails are an effective push online communications method but it’s essential that email is opt-in, otherwise it is illegal SPAM. From my experience with Trainline, it seems that the emails are opt-in as they have never been considered to be SPAM. This is due to the fact that the Trainline emails have been avoiding words such as Free. 50% Off and many more as shown below.

                                                                                                                                                      Source: http://www.icontact.com/

The Trainline email marketing is effective even with its colour sceheme as white is a colour that represents purity and independence, and green which represents tranquility and peace. It engages the potential customer to book tickets either immediately or with SplitSave and Trainline also offers booking by coach, ensuring that the customers have all sorts of transportation to use for the Easter holidays.

References:

iContact. (2020). Email Marketing Made Easy – Unlimited Sending, Unlimited Possibilities. [online] Available at: http://www.icontact.com/ [Accessed 17 Feb. 2020].

 

IT282 Assignment (Part 2, Individual, Group 20) – Cloudbeds

Introduction:

The main basis of this blog is to reflect on my overall experience working in a group of digital marketing consultants, developing a campaign for an emerging organization. We chose Cloudbeds, a hospitality platform that is designed to help hotels streamline their workflows, cut costs and save time. It’s a combination of channel management, project management and booking engine solution. The reasoning as to why we chose Cloudbeds is because hospitality is a major factor in every vacation and business trip, and is important to individual customers and to businesses.

It was difficult choosing an emerging company to begin with as I feared that there wouldn’t be many market data nor credible information for a lesser-known company. For this assignment, we decided as a group to utilize Google Docs as it’s a software where anyone (with the link provided) can work at the same time from their own respective device. This reduces wasted time spent and more information can be added, making our groupwork more efficient instead of relying on one person to organize everything on a document.

Skills Learnt:

The experience of searching for data for said company has helped improve my research skills on how to find information and how to utilize it.

For this presentation, I had the role of analyzing:

  • Competitor Analysis.
  • Intermediary Analysis.
  • Marketing Mix.
  • Website Analysis.
  • Social Media Implementation.

I found it very interesting researching a company I have never heard of before, what it is and what it offers. I have thoroughly enjoyed the group work as well. It has facilitated the workload as everyone did their parts in a proper and credible manner despite the fact that we were separated due to the Christmas holidays. This, in turn, became a blessing in disguise as I believe my time management has improved by plotting a timetable and dedicating myself to it as everyone has personal obligations whilst balancing out hobbies, other modules and social life, especially as university students. Ku et al. (2013) have stated: “Teamwork satisfaction involves understanding the team’s interaction and process from the perspective of the team participants themselves”. I wholeheartedly agree with this statement as I’ve learnt that everyone has their own way of working, thinking and organizing themselves and that, at the end of the day, it will lead to the same satisfactory teamwork and a better understanding of group work on my part.

Whilst preparing the presentation, we have also said about what we will do and if anyone approves, as well as discussions for when to meet up next time so that we will be prepared for what’s to come and how to organize our personal time.

Conclusion

Overall, I believe that this experience has not only improved my skills working in a group but also as an individual. I feel like I have achieved:

  • Leadership.
  • Better time management.
  • Better confidence.
  • Better motivation.

These skills are what can help me have more employability opportunities and I am grateful for the experience this module gave me.

Word Count: 499

Georges Aleksandar Nikolic: 18811040, Group 20

References

Ku, H.Y., Tseng, H.W. and Akarasriworn, C., 2013. Collaboration factors, teamwork satisfaction, and student attitudes toward online collaborative learning. Computers in human Behavior29(3), pp.922-929.

I-to-I

1.) I-to-I is an intenational organisation with offices in the US, Uk, Ireland and Australia where around 20,000 people have selected i-to-i as they travel and it has trained 80,000 people to be TEFL (Teaching English as a Foreign Language) teachers.  According to the question, Greece is a country closest to me. Vasilis is a high school graduate, 18 years old, aspiring to attend university in London at the United Kingdom for a better education so that he can hve a well paid job, preferably in Greece. However, he is concerned regarding his English and would like to understand and speak it. Vasilis’ friend has told him about i-to-i and decides to check it out. What he would do is check reviews of the website to see if this is something he can rely on and also check the ‘About Us’ page, so that he can understand the company background. Then he would search the courses available and check key points for having a job in Greece such as:

  • Average salary: £650-£1,100 per month
  • Education needed: Bachelor’s degree usually require
  • Hiring process: Easy
  • Cost of living: Medium
  • TEFL certificate needed: 120 hours +
  • Main job types: Private language centres, private tutoring, public schools

Given that there are paid internships as well, this is something that incentivizes Vasilis to use i-to-i as experience in the job market nowadays is essential to stick out from the competition as well as a facts section about his country.

2.) Engagemnet devices are:

  • Filling in your details to receive brochures
  • Get the Guide
  • Call Me Back
  • Available Dates
  • Book now
  • FAQs
  • TEFL Accreditation & Regulation: View all our TEFL Courses, Compare us to other TEFL providers, Why choose i-to-i?

3.) No improvements seem to be needed as colour scheme, information and website presentation are all of high quality.

Business Model Analysis – Twitter

Twitter is a social media company founded in 2006. An important asset is the fact that unlike other social media platforms, there is a chracater limit of 280 characters for a tweet. Twitter can also be used as an alternative media platform for the distribution of news, videos and pictures. You might wonder how a social media platform like Twitter, which requires a free sign up, would create revenue. With reference to the business model as well as Twitter’s business strategy, we will find out.

Twitter’s business model consists of key functions like selling, marketing, service, and product development decline as the company grows even as a higher proportion of customers renew and deepen their ties to the startup (Forbes, 2019).

Regarding the value proposition, Twitter offers its various stakeholders the following benefits (Feedough.com,2019):

The reasoning as to how Twitter was able to reach such high revenue is due to the following:

  • Advertising – Approximately 86 percent of total revenue comes from Advertisement.
  • Promotional Tweets – The point is to get more viewers and allow them to explore different ad campaigns in order for them to be marketed at an accelerated pace especially if they can go viral.
  • Promoted Accounts – he more followers they receive, the more they grow in popularity.
  • Promoted Trends – One viral tweet a day can cost 250,000 dollars in the US market.
  • Data Licensing revenue – There are two ways Twitter uses data licensing revenue:
    1. One is by offering data licenses and products that enable their partners to search and access historical and real-time data on their platform and analyze them accordingly. Their analysis also includes which data comprises Public Tweets.
    2. The second method is by utilizing their MoPub exchange to provide mobile advertising exchange services. Twitter’s data partners operate for a fixed period when purchasing data licenses to access all or a part of their data.
  • Firehose –  Firehose offers twitter another alternative to gain more earnings. However, these services are limited to chosen companies and businesses. Owing to its system, twitter shares six hundred million tweets every day to such companies.
  • Search Engine: Search Engine has become a vital element in Twitter’s money-making operation. Twitter charges enable the search engine to display their streaming search results and in turn charges them for the entire process.

Twitter has held long term partnerships with Yahoo! and Bing which is why it was considered a major competitor to Facebook’s online hegemony in the social media landscape (Business Strategy Hub, 2019)

How does Twitter make money ?

 

References:

Forbes.com. (2019). Scalable Business Model Is Best Reason Twitter Stock Could Double. [online] Available at: https://www.forbes.com/sites/petercohan/2019/04/23/scalable-business-model-is-best-reason-twitter-stock-could-double/#60fac80b1e26 [Accessed 2 Dec. 2019].

Feedough.com (2019). How does Twitter Make Money? Twitter Business Model | Feedough. [online] Available at: https://www.feedough.com/how-does-twitter-make-money/ [Accessed 2 Dec. 2019].

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