The price of Uber services vary depending on the level of battery on your phone, your apps know where you have been last night, your holiday gift spies on you, PayPal shares your personal data with more than 600 companies and 5G Wifi might be harmful for human’s health. Such is the reality of our digital era.
In his research paper Platforms Intervene, T. Gillespie claims that social media platforms algorithms shape social dynamics. He highlights the private nature of these social media platforms, such as Facebook or Twitter, and suggests that the platforms algorithms are financially motivated. Hence, the social dynamics and public culture depend on those algorithms dictated by the idea of monetisation. In the age of digitisation, every step we make can be connected to a program or to a device, which helps us being entertained or to accomplish practical tasks such as opening and closing doors (iPhone controlled locks). Innovation is promoted as a positive aspect of human civilisation, but are we aware of the new set of actors which participate in our everyday basic tasks? Adam Greenfield (2017) mentions 3 factors defining our user experience: first of all, we depend on those who produce our devices and those who create the apps. Secondly, manufactures and developers force us to accommodate by a fast rate of the technological innovation: as soon as the newest version of a device or an operating system is released, we learn how to use it. And finally, the variety of tasks we accomplish using our smartphones is tremendous: from taking a picture to arranging a date via Tinder. Large spectrum of our activities is defined by interface design, networks and strategies of manufacturing enterprises. Contemporary human condition in a connected world is a complex system of strategies undertaken for the interest of monetisation.
By using smartphones as a basic ritual of our everyday life, we let them use our data without our consent. According to the New York Times survey, our smartphones are tracked and our trace stays available for at least 20 minutes. This path is used by companies for a targeting purposes. Another report by Mozilla Foundation (2019) shows that the newest devices on the market, such as smartwatches or litter robots, are improved security wise, but remain questionable regards to users privacy and data collection. This year saw an expansion of smart home ecosystems from big tech companies, allowing companies like Amazon to reach deeper into user’s lives. Customer data is also being used in ways users may not have anticipated, even if it’s stated in the privacy policy. (Mozilla Foundation, 2019) If Uber application has access to your mobile device’s level of battery, which personalises a cost of travel, how far can this access go? If sending money via Paypal means your data is shared with 600 external companies such as Apple or Google, where does the privacy begin? Is it possible in a digitisation context to control where surveillance of a capitalistic machine ends? The question remains open.
References:
https://new-aesthetic.tumblr.com
Mozilla Foundation, Can your holiday gift spy on you?, 2019.
https://foundation.mozilla.org/en/blog/can-your-holiday-gift-spy-you/
Valentino De Vries, Singer Natasha, Keller Michael, Krolik Aron,2018. Your Apps Know Where You Were Last Night, and They’re Not Keeping It Secret, NY Times article
https://www.nytimes.com/interactive/2018/12/10/business/location-data-privacy-apps.html
Spencer J.,PayPal reveals it shares customers’ data with more than 600 companies, 2018. The Telegraph
https://www.telegraph.co.uk/technology/2018/04/27/paypal-reveals-shares-customers-data-600-companies/
Tarleton, Gillespie, Platforms Intervene. 2015, Sage.
https://www.5gexposed.com/%20
Greenfield A., Radical Technologies: The Design of Everyday Life, 2017, Verso edition