Turnitin News August – Update on 1st of August at 6pm GMT

On the 1st of August 2017 at around 6pm GMT the document viewer in Turnitin, which is currently where essays are reviewed and marked, will be upgraded to the new Feedback Studio. This change will be implemented across the UK, some British HEIs have moved to the Feedback Studio already, as have HEIs in the United States.

For full details of this change, please visit the eLearning Team Blog where you can read a summary of the changes and view a before-and-after comparison video: https://blogs.brighton.ac.uk/elearningteam/2017/03/30/turnitin-update-aug/

Technical FAQs:

  • Any submission points created prior to the update will transition over, they do not need to be recreated.
  • If some student assignments are marked in the current version, then they can be picked up and moderated in the new version without issue.
  • If QuickMarks are applied to a paper in the current version they will be viewable and editable in the new version they just won’t feature the marker’s initials as they were created prior to that feature being available.
  • The way that students submit to Turnitin via studentcentral will not change.
  • The way that staff create submission points/inboxes and mark work will not change.
  • The route by which students get to their eFeedback in Turnitin via My Grades will not change.
  • Changes for the most part are limited to visual improvements and mobile compatibilty for students. See this blog post for more details.
  • The option to generate a code for the Turnitin for iPad app will be available via the information “(i)” button on the right after the upgrade.

Turnitin will be unavailable from 3pm-9pm on Saturday 5th August

Turnitin have advised us that they will be carrying out maintenance on the service on Saturday 5th August, from 3-9pm. The service will be completely unavailable during this maintenance window (including the Turnitin for iPad app), and we therefore recommend avoiding scheduling submission deadlines to fall within this period.

Tii News: January 2017

Happy New Year from the eLearning team!

Turnitin have advised us that they will be carrying out maintenance on the service on Saturday 7th January, from 3-11pm. The service will be completely unavailable during this maintenance window (including the Turnitin for iPad app), and we therefore recommend avoiding scheduling submission deadlines to fall within this period.

Tii News: December 2016

Wednesday, 30th November – Digital Receipts issue

RESOLVED at 11:36 on Monday 5th December

Students submitting assignments via Turnitin have not been receiving email submission confirmation receipts since approximately 20:35 on 29/11/16.  This issue has been reported to Turnitin and is under investigation currently.

Until this issue is resolved, we recommend that students take a screenshot of the on-screen digital receipt shown once an assignment has been submitted.

Students may also download a copy of their digital receipt by viewing the Turnitin submission point, clicking the “Download” icon next to their submission, and choosing the “Digital receipt” option from the menu shown:

screenshot showing how to obtain a digital receipt

Reminder – Turnitin is unavailable from 3-7pm this Saturday, 3rd December

Turnitin have advised us that they will be carrying out maintenance on the service on Saturday 3rd December, from 3-7pm. The service will be completely unavailable during this maintenance window (including the Turnitin for iPad app), and we therefore recommend avoiding scheduling submission deadlines to fall within this period.

Tii News: September to November 2016

Just a few things to flag with regard to our Turnitin service.

Turnitin for iPad app update – some features added

The Turnitin for iPad app had an update and minor makeover during the summer. Here are a few of the features top features that have been added recently.

  • You can now see the title of the submitted work underneath the student’s name
  • You can see if the submission was late in the app (small clock symbol)
  • You can see the mark as out of 100
  • You can search submissions (will search submission titles or names) and also sort by Name or Date submitted

Image of the Tii iPad app

Bonus tip courtesy of Craig Wakefield at Eastbourne:

iOS8+ lets you install supplemental keyboards. There is an app called MyScript Stylus which you can install as a supplemental keyboard and then you can handwrite your feedback on the iPad screen with a stylus (an inexpensive stylus is the wacom bamboo).

ipadpic2-2biwgyq-1024x768

New tutorial materials for Turnitin services

Turnitin have provided some new learning materials and they are quite helpful for when you run across day-to-day queries.

Here is the instructor manual for the version of Turnitin that we currently use: https://guides.turnitin.com/03_Integrations/Turnitin_Partner_Integrations/Blackboard/Blackboard_Learn/Blackboard_Basic/02_Instructor_User_Manual

Here is the manual for the iPad app: https://guides.turnitin.com/01_Manuals_and_Guides/iPad_User_Guide
Please note: reference is made to students using the app, this is not available for those who use Turnitin through integration (we use Turnitin through integration with studentcentral/blackboard).

Here is the manual for the Feedback Studio, the new version of the Turnitin document viewer, which will be released next summer at University of Brighton (tentative – to be confirmed) – just in case you would like to get a head-start: https://guides.turnitin.com/01_Manuals_and_Guides/Instructor/Feedback_Studio_Instructor_Guide

Demo version of the Turnitin Feedback Studio

Also while you are looking at Feedback Studio you can try out a demo version at Turnitin’s site – Direct Link.

I would also point you towards the video below, which outlines the differences between Turnitin classic (what we use now) and the Feedback Studio.

Uptime reports for Turnitin

Details of outages:

September:

Some users encountered issues in early September (week beginning 5/9) when upgrading their Turnitin app to the newest version at that time. These issues are now resolved.

October:

Turnitin reported brief service degradations on the 6th of October and 21st of October. No interruptions to service were reported to the university during these times.

November:

Saturday, 5th of November from 1pm – 6pm
Turnitin have advised us that they will be carrying out maintenance on the service on Saturday 5th November, from 1-6pm. The service will be unavailable during this maintenance window, and we would therefore recommend avoiding scheduling submission deadlines to fall within this period.

Friday, 18th of November

RESOLVED
Issue occurred from 10:50 on Thursday, 17/11/16 to 14:37 on Friday, 18/11/16

Turnitin submission points set to ‘allow late submissions’ are disallowing students from submitting after the set deadline

There is currently a nationwide issue with Turnitin where submission points that have the ‘allow late submissions’ setting enabled, are not allowing students to submit assignments after the deadline has passed. When students attempt to submit they will receive an error message stating they have already submitted an assignment, even when they have not.

Please note: recommended practice is to create an additional submission point for students who have agreed extensions. Where this is the case students will be unaffected. However, in cases where ‘allow late submissions’ has been enabled in order to allow the submission of agreed extensions, then while this issue persists, we recommend setting up an additional submission point for those students. Instructions for setting up submission points are provided at this page: https://staff.brighton.ac.uk/is/learningandteaching/Pages/Turnitin/Turnitin-Setting-up-a-submission-point-in-studentcentral.aspx


December – early warning:

Turnitin have advised us that they will be carrying out maintenance on the service on Saturday 3rd December, from 3-7pm. The service will be completely unavailable during this maintenance window (including the Turnitin for iPad app), and we therefore recommend avoiding scheduling submission deadlines to fall within this period.

Tii News: April 2016

Monday, 26 April from 2:10pm – 3:52pm

Studentcentral and Turnitin were affected by authentication issues from 2:10pm – 2:57pm on Monday 26th. During this time, we received a report related to Turnitin that students were prevented by a technical issue from viewing their originality reports after successful submissions. This was reported at 3:32pm by the University of Sussex and was resolved and confirmed by Turnitin at 3:52pm.

Thursday, 28th April from 1:00am – 5:00am

Studentcentral and Turnitin (accessed through our studentcentral integration) were intermittently unavailable due to essential maintenance undertaken to improve studentcentral online tests. The maintenance was completed successfully.

A short report from the Turnitin User Group meeting on 22/04/16

Nick Feather attended the Turnitin user group meeting last Friday and Fiona MacNeill also attended a user interview with Turnitin on Monday 26th. Feedback related to both these meetings is recounted below for your reference. For reference the Feedback Studio is the new name given to the Turnitin Document Viewer; the place where student papers are annotated and the unratified marks are entered. If you are interested in trying out the new Feedback Studio during your next marking cycle, please contact Fiona MacNeill.

  1. The new Turnitin Feedback Studio features multiple marker support
    This is good news in general as each QuickMark features the marker’s initials and when you hover the mouse over the QuickMark it shows a tooltip with the marker’s full name. However there have been concerns raised in relation to this as it is not always appropriate for the markers to be known to each other or the student being marked (depends upon the marking scenario and the context of the assignment). Fiona raised at her meeting, that although this would be a helpful function in many cases, we also need to be able to turn it off if it is not appropriate (e.g. in the case of blind double-marking).
    Initials in Turnitin
  2. PeerMark inclusion in the Turnitin Feedback Studio
    PeerMark is not included in the Feedback Studio at this time. Demand from the Tii userbase may determine whether this part of the eMarking toolset is developed further (please let Fiona or your assigned LTA know if you use PeerMark and have any concerns about this).
  3. Responsive on any device
    The new Feedback Studio will be responsive on any device, which means that once we switch over students will be able to view their feedback on mobile devices. A student facing map is on their roadmap but no definitive date has been set. You can review the Tii roadmap from the top-right hand side of the document viewer (screenshot shown at this page: http://turnitin.com/en_us/resources/blog/424-product/2040-roadmap-and-release-notes)
  4. Multiple files and assignments
    No support for this yet and it is not a planned feature at this time.
  5. Comments list has been removed from Feedback Studio
    Fiona has been evaluating the new Feeback Studio and noticed that the comments list had been removed. Turnitin have said that there are no plans to reinstate this feature as it wasn’t frequently used, however this is counter to how the document viewer has been used at University of Brighton. Fiona suggested use case scenarios for the comments list to Turnitin on a call with their user experience designers to suggest that this tool was useful from both a student and staff perspective. This may not result in any change, but it was raised as a concern.
  6. The file upload limit is 40Mb
    This has been the case for a while, but worth listing here.

Support requests

  1. Turnitin has been doing a lot to improve their support team in the UK
  2. Turnitin have created a self-service guides site, which is really helpful: http://guides.turnitin.com/ if you would like to get a head start on the new feedback studio those help materials can be found here: https://guides.turnitin.com/01_Manuals_and_Guides/Turnitin_Feedback_Studio_Success_Kit/Instructor_User_Guide
  3. Fiona has requested that Turnitin introduce a status log page, for keeping track of the system status in the UK and any issues that have arisen.

Long-term enhancement requests

These are based on Nick’s user group report. We cannot promise when/if they will be available, but some good ideas were proposed.

  • ‘Portfolio’ view for students providing them with an overview of all of their assignment information – Future plan
  • Instructors cannot share the grading forms (Rubrics) for use by others – Plan is to introduce this into Feedback Studio
  • Editing grading forms or deleting old ones without having to remove them from being attached to boxes that are closed – No plan for this at the moment, but suggested