Category Archives: Office365

Any news/issues with Microsoft Office365 products, including Teams, Sharepoint, and Office applications.

UPDATE: Issue with PowerPoint content not being recorded in Microsoft Teams meetings

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Microsoft have resolved the issue. Recordings with shared powerpoints in Teams is now working again.

Scope of impact: This issue may have affected any meeting recorded during the time of this event.

Start time: Monday, March 22, 2021, at 7:00 PM UTC

End time: Wednesday, March 24, 2021, at 12:00 PM UTC

User Impact: Users may have found that PowerPoint content being shared within Microsoft Teams meetings was not being recorded.

Final status: MS have identified that impact was caused by an authentication issue, introduced in a regularly scheduled update to their content sharing service. They have reverted the update, and confirmed using their internal reproduction of the issue that impact has been mitigated.

Scope of impact: This issue may have affected any meeting recorded during the time of this event.

Start time: Monday, March 22, 2021, at 7:00 PM UTC

End time: Wednesday, March 24, 2021, at 12:00 PM UTC

Issues accessing Microsoft 365 services 12th Jan 2021

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Users may have experienced access issues when using one or more Microsoft 365 services. Specifically SharePoint Online and Microsoft Teams users in Europe; though, users may have also experienced similar issues with Exchange Online, OneDrive for Business.

Impact was primarily to users located in the United Kingdom; however, users in other regions who were routed through the affected United Kingdom-based infrastructure may have also been impacted.

Start time: Tuesday, January 12, 2021, 3:51 PM (3:51 PM UTC)

End time: Tuesday, January 12, 2021, 4:40 PM (4:40 PM UTC)

Preliminary root cause: Processing infrastructure that handles Microsoft 365 request traffic for European users began experiencing failures, preventing some users from accessing the services.