Both studentcentral and studentfolio show 100% uptime (no unscheduled downtime) over December.
Category Archives: My Studies
Uptime reports November 2017
Studentcentral outage
On Wed 22nd Nov between 02:42 -03.03am we had reports from our data centre that studentcentral was unavailable. We are investigating the cause of this.
Uptime reports September 2017
Uptime Reports August 2017
Uptime report July 2017
Studentfolio has shown no downtime according to Pingdom checks, and has an average response of around 629ms from Europe.
Studentcentral shows several outages throughout July according to Pingdom tracking, and has an average response time of 426ms from Europe. During this period Studencentral was upgraded to Learn9.1 2016 Q4 CU3.
Turnitin News August – Update on 1st of August at 6pm GMT
On the 1st of August 2017 at around 6pm GMT the document viewer in Turnitin, which is currently where essays are reviewed and marked, will be upgraded to the new Feedback Studio. This change will be implemented across the UK, some British HEIs have moved to the Feedback Studio already, as have HEIs in the United States.
For full details of this change, please visit the eLearning Team Blog where you can read a summary of the changes and view a before-and-after comparison video: https://blogs.brighton.ac.uk/elearningteam/2017/03/30/turnitin-update-aug/
Technical FAQs:
- Any submission points created prior to the update will transition over, they do not need to be recreated.
- If some student assignments are marked in the current version, then they can be picked up and moderated in the new version without issue.
- If QuickMarks are applied to a paper in the current version they will be viewable and editable in the new version they just won’t feature the marker’s initials as they were created prior to that feature being available.
- The way that students submit to Turnitin via studentcentral will not change.
- The way that staff create submission points/inboxes and mark work will not change.
- The route by which students get to their eFeedback in Turnitin via My Grades will not change.
- Changes for the most part are limited to visual improvements and mobile compatibilty for students. See this blog post for more details.
- The option to generate a code for the Turnitin for iPad app will be available via the information “(i)” button on the right after the upgrade.
Turnitin will be unavailable from 3pm-9pm on Saturday 5th August
Turnitin have advised us that they will be carrying out maintenance on the service on Saturday 5th August, from 3-9pm. The service will be completely unavailable during this maintenance window (including the Turnitin for iPad app), and we therefore recommend avoiding scheduling submission deadlines to fall within this period.
LDAP Authentication Servers brief down-time
This morning 25/6/17 between 09:01:51 and 09:12:51 Univesity of Brighton LDAP server was refusing connections, preventing users from logging in to StudentCentral, StudentFolio and other services, such as Edublogs and possibly Sharepoint.
LDAP is the central-system that handles logging into services.
The system recovered without intervention after LDAP server started accepting connections at 09:12.
Uptime reports April 2017
Tii News: March 2017
9:00am – 10:20am on 27/03/17
Turnitin was unavailable for submissions
The following error was displayed to students/staff attempting to upload any file type: “Invalid file type! Valid types are: Microsoft Word (DOC, DOCX), PowerPoint (PPT, PPTX, PPS, PPSX), Acrobat PDF, PostScript, Text, HTML, WordPerfect (WPD), OpenOffice (ODT), Rich Text Format and Hangul (HWP). Click here for more information.”
This is issue was reported to Turnitin. This issue prevented any work from being submitted between approximately 9:00am and 10:20am on Monday the 27th of March, 2017.
Users of the Turnitin and Turnitin UK services are currently unable to make submissions, we are investigating this issue as a high priority.
— Turnitin Status (@TurnitinStatus) March 27, 2017
Turnitin and Turnitin UK are now working normally and all users can submit to both services again, apologies for any inconvenience caused.
— Turnitin Status (@TurnitinStatus) March 27, 2017