Panopto have released an update to the Recorder for Windows that fixes the issues.Last week we discussed the bug affecting Panopto for Windows and PPT. I wanted to let you know in case you missed the updated in the forums, this was fixed in Friday’s release:
We have had reports from academic staff about issues with Panopto Recorder when recording Powerpoint lectures, where the slides are NOT recorded and the resulting video is simply a blank screen with the lecturer’s voice only as a ‘voice over’.
In diagnosing this issue, we have discovered that it is a known-bug (problem) that is being worked on by Panopto Engineers.
- Do not update to Panopto Recorder for Windows 9. No matter how often you are prompted to do so. Just ignore the prompt.
- If you’ve already updated, Choose to record BOTH from Main Screen and Powerpoint
- Or, to download the Powerpoint from your OneDrive onto the desktop of your local computer and run the presentation from your computer. The issue only effects Powerpoint files that are located in a networked drive, like OneDrive or DropBox.
Here’s the link to the Panopto Community site discussing the issue: