Turnitin News – 7th of December

Update:
We were advised on Friday evening (7/12/18) by Turnitin that the issues experienced during the afternoon were resolved at approximately 17:05 and that the service returned to normal. The timeframe for the Turnitin service degradation for both staff and students was 15:15 – 17:05.


Original post:
We have received reports that users are experiencing intermittent issues when attempting to access student submissions in Turnitin Feedback Studio. This issue will display as “503 error” when attempting to load a student submission in the browser.

Student work submission is also experiencing slowness and may also be affected.
[Update] 15:59 – Students are currently unable to submit.
[Update] 16:05 – Some submissions are going through. Intermittent service continues.
[Update] 17:55 – Turnitin reports that service has been restored as of 17:05.

We have reported this issue to Turnitin and will provide updates via this blog post which is also linked to on the Studies tab in studentcentral.

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