It was brought to our attention first thing on the morning of March 27th that users were unable to view content in the Feedback Studio in Turnitin. This disruption made it impossible to do marking with the service. The problem may have also effected syncing between the Turnitin App on iOS and the Turnitin system itself.
We’ve discovered that this problem was UK-wide and affected most institutions.
Turnitin engineers were informed of the problem. At approximatey 11:30am on the 27th, service was resumed, and the Feedback Studio began showing content once again.
We apologise for any issues that our staff may have had during this latest disruption to our Turnitin service.