Issues accessing Microsoft 365 services 12th Jan 2021

Users may have experienced access issues when using one or more Microsoft 365 services. Specifically SharePoint Online and Microsoft Teams users in Europe; though, users may have also experienced similar issues with Exchange Online, OneDrive for Business.

Impact was primarily to users located in the United Kingdom; however, users in other regions who were routed through the affected United Kingdom-based infrastructure may have also been impacted.

Start time: Tuesday, January 12, 2021, 3:51 PM (3:51 PM UTC)

End time: Tuesday, January 12, 2021, 4:40 PM (4:40 PM UTC)

Preliminary root cause: Processing infrastructure that handles Microsoft 365 request traffic for European users began experiencing failures, preventing some users from accessing the services.

Turnitin Service Disruption

12th January from 15:45 – 19:00 Turnitin Service Disruption reported.

Turnitin reports that their own systems were not effected, however a broader Data Centre issue in London could have affected access to Turnitin services.

From Turnitin:

TurnitinStatus's avatar

We have been made aware that a number of users are experiencing intermittent issues whilst trying to use Turnitin. This is an ongoing issue affecting a large number of companies/services across the internet and is not specific to Turnitin.

Panopto Service Disruption 22nd Dec, 2020

On Dec 22nd 2020 between 22:05 and 22:25PM GMT, the Panopto EU Cloud experienced a site outage.

Panopto’s cloud operations team has resolved the issue.

The cause of the incident was a misconfiguration on a database server. During Panopto’s most recent downtime release on Dec 19, they updated the configuration of their database servers to better utilize physical memory. The new configuration contained an error that caused the database server to reach an out of memory condition. Panopto resolved the outage by fixing the misconfiguration on the server that ran out of memory. To prevent a recurrence of this issue, their engineering team audited and updated the memory configuration on all database servers.

Turnitin Service Disruption – Delay on Similarity Reports 5-11-20 to 6-11-20

6/11/20 at 15:39:
Turnitin have informed us that the service disruption which affected the generation of similarity reports is now resolved and the processing backlog has mostly cleared.


Please be advised that Turnitin have informed us of a service disruption which is affecting the generation of similarity reports. Currently there is a delay in processing reports. This may affect students who are drafting submissions and wish to refer to their similarity report and also staff who are reviewing student work that has been submitted today.

Turnitin engineers are currently working on the problem. For up-to-the-minute updates on the status of the Turnitin service please refer to this page: https://turnitin.statuspage.io/

Turnitin Service Disruption 20-10-20

Update – distruption period: BST Oct 20 14:40 – Oct 20 18:30

This issue is now resolved and service has resumed.


Turnitin Service Unavailable – Tuesday 20th October 2020

Please be aware that the Turnitin Service for electronic submission and assessment is currently unavailable. At this time is not possible for students to submit work or for marking to take place. Turnitin are aware and their engineers are currently investigating the problem. The service disruption is affecting Turnitin integration services internationally and they are working to fix it.

For up-to-the-minute updates on the status of the Turnitin service please refer to this page: https://turnitin.statuspage.io/

Panopto Service Disruption 20-10-20

Incident Status

Service Disruption

Components

Website, Video playback, Search, Recording / Uploading, Processing / Encoding, Integrations

Locations

Europe (EU)


October 20, 2020 11:41AM UTC
[Investigating] We are investigating increased error rates on requests to the Panopto EU Cloud.
October 20, 2020 12:15PM UTC
[Investigating] We are continuing to investigate the cause of increased error rates on requests on the EU cloud.
October 20, 2020 12:31PM UTC
[Monitoring] The source of the increased error rates has been mitigated. Our cloud operations team is monitoring performance metrics to ensure the issue is resolved.

Turnitin Service interruption, possibly?

From Turnitin on 19th, May in the morning:

Users accessing Turnitinuk.com via Blackboard integrations may be encountering 500 errors while attempting to access to the service. We are investigating this issue as our top priority.

Apologies for any inconvenience this may be causing. To track the progress of this incident please view our status page – https://bit.ly/3fKMg8l

From Turnitin as of 10:15am on 19th May:

Users accessing Turnitin UK via Blackboard integrations should now be able to access the service again. We are continuing to monitor the situation and will continue to provide updates on the status of the service.
May 1910:17 BST

Turnitin Service Interruption – Monday 27th April

Degraded Turnitin Services this morning Monday 27 April

Turnitin have informed us that paper submission, similarity report processing and feedback studio are affected by degraded performance. This means that although the service is available users may encounter slowness when using Turnitin. Based on testing we have been able to confirm that loading times and similarity report processing are slower than usual. The issues were reported by Turnitin at 5am this morning. A fix has since been put in place and the solution is being monitored; the issues should be resolved soon. For live updates, you can visit Turnitin’s service status page (https://turnitin.statuspage.io/).

Tii News November: Service Disruption on 13/11/19

Service restored as of 18.08 on 13/11/19

Turnitin (UK and Intl) encountered an a service disruption followed by an outage. This occurred between 16:00 – 18:08 on Weds 13th November.

Update 17.35:

Turnitin and Turnitin UK are currently down. This means that staff and students are not able to log in or make submissions.

Turnitin have stated the following:

“we are working on this issue as our top priority and are performing emergency maintenance. Apologies for any inconvenience this may be causing.”

News (16.50 on 13/11/19)

We have been advised that Turnitin is experiencing an unexpected service disruption

Students may not be able to submit work or submissions may take longer to upload than expected. Staff may not be able to download submissions to grade them. This issue is affecting UK and International Turnitin services.

For up-to-date information and status updates, please refer to the the Turnitin Status Page.