Policies & Guides



  • Personal Academic Tutoring: A guide for staff
    The guide describes what’s expected of the role, including advice on: managing expectations; setting up and running your first meeting with students; where to undertake tutorials and how to record that they have happened; supporting students with disabilities; arranging further appointments with students; how to develop good listening skills; and common concerns that students have.
  • Effective Personal Academic Tutoring: a guide
    The Personal Academic Tutor self-assessment system offers tutors the opportunity to reflect on their practice, examining their work at eight different levels: core values and skills; setting boundaries; key activities; solution-focused coaching; professional development; measuring impact; and what to do next. Tutors can use the system to identify and affirm good practice, as well as to consider areas for development.
  • Personal Academic Tutoring workshop presentation and case studies for discussion
    An introduction to Personal Academic Tutoring that works through a number of examples of common scenarios that Tutors encounter.
  • Student Services process for supporting students under 18
    The university’s guide for staff for supporting students under 18, including guidance on the sharing of information and on accommodation policy.
  • Accommodating students’ religious observance during examinations: guidance for staff
    This guidance has been developed to assist staff in handling student requests for alternative arrangements. It includes information about the University’s legal obligations in relation to accommodating religious observance as well as practical guidance on how to respond to student requests and potential options for alternative arrangements.
  • Prayer room locations
    A list of prayer room locations for each campus.
  • Ramadan
    The university’s Race and Faith Staff Network and Equality and Diversity staff have developed this guide for managers and teaching staff on how to support staff and students who are observing Ramadan. It is intended to increase understanding about the month of Ramadan and offers advice on how to be supportive of colleagues/students who are fasting.

    The following links may also be helpful for any students who may be feeling anxious about performing to their best while fasting:

    1. Muslim Hands’ Top 10 tips for surviving exams during Ramadan
    2. Ramadan Health Guide by Communities in Action in partnership with the NHS.
    3. British Nutrition Foundation has also put together some useful information.

    Further information about the support available for students observing Ramadan can be found on this blog post .

  • Estranged students
    If a student doesn’t have the same support from their family network as other students, they could be eligible for support as part of the university’s commitment to help estranged students. You can find out more information on the university’s page about support for estranged students.


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