1. Inspiration
2. Ideation
3. Implementation
1.
- Interview people – what questions do you ask?
- How, which method do you use? (1-1 or groups)
- Card sorting; prioritise
- Who?
- What do I observe?
- Secondary research
2.
- Think about ideas as a whole
- Gather feedback
- Pilot ideas
- Successful measure
- Reflection on progress
3.
- Create a solution!!
AIMS:
- Desirable
- Admirable
- Feasible