In this series, we provided a comprehensive examination of the concept of ombuds and its history in various jurisdictions likeTurkey and Sweden, amongst others. Meg, a key contributor to the drafting of Resolution 500, revealed a detailed history of Resolution 500 and its recent adoption by the ABA House of Delegates.
The resolution strongly recommends ‘the use of Early Dispute Resolution (EDR), which consists of non-adjudicative methods for resolving disputes in a cost-effective and timely manner. These methods include direct negotiation, ombuds and mediation.’
In addition, we delved into the different types of ombuds, analysing the measurable differences in cost and time compared to litigation and other Appropriate Dispute Resolution (ADR) processes. Meg shed light on the role and independence of the ombudsman in conflict resolution and the pros and cons associated with this process. She also explored the scope of matters that can be resolved via ombuds, examining its role in #institutions, #organisations, #highereducation and #healthcare .
We provided examples of when an #ombudsman or #ombudsperson can maintain #confidentiality, as well as situations when this may not apply or exceptions to this general rule. We also covered the qualifications required to become an ombuds and the future of Mass Advocacy of ADR. Additionally, we discussed the potential for international legal research through podcasting, specifically in the realm of ADR-Ombuds. In conclusion, Meg shared insights on how members of the public/individuals can join the American Bar Association (ABA) Dispute Resolution and the benefits associated with it.