ADR and Ombuds: A US Perspective with Megan P. Willoughby (vid/podcast)

Youtube Link

Podcast Link

I was privileged to engage in a stimulating and thought-provoking conversation with Megan Willoughby on Expert Views on ADR (EVA) Vid / Podcast Show. She is serving as the first faculty Ombudsperson for Villanova University. She is their confidential consultant for work-related conflicts. In 2021, the American Bar Association (ABA) awarded her a Dispute Resolution Fellowship to hone her expertise in collaborative resolution. Meg is currently the Co-Chair of the Ombuds Committee in the Dispute Resolution Section of the American Bar Association. She is an Attorney and served as a Subject Matter Expert in the Office for Civil Rights, U.S. Department of Education, where she enforced federal civil rights statutes in schools that received federal funding, from Pre-K through # Ph.D. #programs .

She wears many hats, so I have left the link to her profile below:   / meganpwilloughby  

In this series, we provided a comprehensive examination of the concept of ombuds and its history in various jurisdictions likeTurkey and Sweden, amongst others. Meg, a key contributor to the drafting of Resolution 500, revealed a detailed history of Resolution 500 and its recent adoption by the ABA House of Delegates.

The resolution strongly recommends ‘the use of Early Dispute Resolution (EDR), which consists of non-adjudicative methods for resolving disputes in a cost-effective and timely manner. These methods include direct negotiation, ombuds and mediation.’

In addition, we delved into the different types of ombuds, analysing the measurable differences in cost and time compared to litigation and other Appropriate Dispute Resolution (ADR) processes. Meg shed light on the role and independence of the ombudsman in conflict resolution and the pros and cons associated with this process. She also explored the scope of matters that can be resolved via ombuds, examining its role in #institutions, #organisations, #highereducation and #healthcare .

We provided examples of when an #ombudsman or #ombudsperson can maintain #confidentiality, as well as situations when this may not apply or exceptions to this general rule. We also covered the qualifications required to become an ombuds and the future of Mass Advocacy of ADR. Additionally, we discussed the potential for international legal research through podcasting, specifically in the realm of ADR-Ombuds. In conclusion, Meg shared insights on how members of the public/individuals can join the American Bar Association (ABA) Dispute Resolution and the benefits associated with it.

Please subscribe to the EVA YouTube channel & listen to this episode on all podcast channels-

#audible #apple #amazon #overcast #google #spotify #listennotes #playerfm #pocketcasts #anghami

Podcast link Spotify: https://spotifyanchor-web.app.link/e/…

#adr #ombuds #ombudsperson #ombudsday #americanbarassociation #disputeresolution #nursinghome #healthcare #ABA_DR #podcast #podcaster #research #education #blogger #researcher #awareness #massadvocacyadr #highereducation #schools #vousparlezadr #letsmakeadrgoviral #viral #usa #villanova #pennsylvania #uk #turkey #sweden #russia #nigeria #europe #africa #northamerica #asia #latinamerica #southamerica #multicultural #national #international #interestingfacts #inclusivity #diversity #innovation #technology #digitalart #digitaltechnology #podcasting #researchmethods #trending #tiktok #tseries #youtubeshorts #youtube #founding #marketing #marketingadr #street #awareness #workplace #linkedin #achievements #selling #subscribe #conflictmanagement #community #chair #conflict #talkshow #tv #podcast #news #podcasting #viralvideo

Oakland Mediation Center (OMC) with Executive Director Charity Burke

Looking forward to the interview with Charity Burke on Expert Views on ADR (EVA) Vid / Podcast Show. Charity serves as the Executive Director of the Oakland Mediation Center (OMC). She has created several conflict resolution and advanced mediation training programs for the general public, volunteers at OMC, and community members involved in special education.

With over Twenty (20) years of multi-state experience in mediation, she has successfully mediated hundreds of cases, including personal injury, special education, pre-and post-judgment divorce, adult/child guardianship, EEOC, civil rights, general civil matters, landlord/tenant, and employment.

Stay Tuned!

#adr #mediation #podcast #blog #adrblogger #accesstojustice #disputeresolution #conflictresolution #peacekeeping #specialeducation #bullying #mentalhealth #peermediation #guardianship #interview #research #education #awareness #massadvocacyadr #vousparlezadr #letsmakeadrgoviral #viral #michigan #usa #uk #europe #africa #nigeria #asia #latinamerica #northamerica #world #omc #inclusivity #diversity

Series 3 ADR and Ombuds: A US Perspective with Megan P. Willoughby

Looking forward to the #interview with Megan Willoughby on Expert Views on ADR (EVA) Vid/ Podcast Show.

She is serving as the first faculty Ombudsperson for Villanova University. She is their confidential consultant for work-related conflicts.

In 2021, the American Bar Association (ABA) awarded her a Dispute Resolution Fellowship to hone her expertise in collaborative resolution. Meg is currently the Co-Chair of the Ombuds Committee in the  Dispute Resolution Section of the American Bar Association. She is an Attorney and served as Subject Matter Expert in the Office for Civil Rights, U.S. Department of Education, where she enforced federal civil rights statutes in schools that received federal funding, from Pre-K through PhD programs.

#adr #ombuds #ombudsperson #ombudsday #americanbarassociation #disputeresolution #podcast #research #education #blogger #researcher #awareness #massadvocacyadr #highereducation #schools #vousparlezadr #letsmakeadrgoviral #viral #usa #pennsylvania #uk #nigeria #europe #africa #northamerica #asia #latinamerica #inclusivity #diversity #innovation #technology #researchmethods

What ADR Book are you reading?‘Rising Above Office Conflict A Light-Hearted Guide for the Heavy-Hearted Employee.’

@Expert Views on ADR (EVA) Vid /Podcast presents #What ADR Book are you reading?

The idea behind this initiative is to encourage ADR Advocates, enthusiasts, practitioners and users or potential users of ADR to share ADR books they are reading or have read. The aim is to raise awareness of the benefits of utilising ADR to settle conflicts and disputes and make it a more widely recognised and utilised practice.

Currently, I am reading Professor Clare E Fowler’s ADR Book ‘Rising Above Office Conflict A Light-Hearted Guide for the Heavy-Hearted Employee.’

Excerpts from the book:

ANGRY ESCALATIONS

Most initial interactions, even with an angry person, are fairly benign. The problem with conflicts is when they escalate.

Let’s say you ask the new intern to grab more creamer for the office kitchen. He comes in the next day with almond milk creamer, and you wanted half-half.  Not a big deal, right? You let him know, and the next day he grabs half-half.  Now you have what you need to make your coffee taste like not-coffee.

But then, he does it again. He comes in with almond milk creamer! Now, clearly, the intern has disregarded your request on purpose.

What an insolent, entitled little snot. You extended him mercy the first time? Let your wrath rain down!

This could be a simple little conflict, right? Ask him why, and maybe tells you that the rest of the staff appreciated the almond milk creamer. Maybe he actually bought both types. Or maybe he is really just dim and forgot. This could be a simple conflict resolved with simple conversation.

But it escalated. You felt like your wishes were ignored.”

I must say that Professor Clare Fowler’s book is an absolutely indispensable resource for anyone seeking practical solutions to address workplace conflicts or disputes such as discrimination, bullying, and harassment. The insights and strategies presented within the pages of this book are universally applicable and can help prevent conflicts from escalating or effectively resolve those that have already done so. Employers who have not established an ombuds role are encouraged to get this book. From personal experience, I confidently endorse or recommend it as an effective tool for tackling workplace conflicts head-on.

So, what ADR book are you reading or have read? Have you encountered any exciting excerpts or quotes from an ADR book you would like to share? Let us continue the conversation and spread awareness about the importance of Appropriate Dispute Resolution!

With my Nigerian accent (lol), Grab your copy now from Amazon! And with my not-so-British accent, Do not hesitate to get hold of this book on Amazon! And in an American accent, “This book is awesome, You all! Don’t miss out – grab your copy from Amazon!” 

I look forward to hearing your insights!

 

#pic #adr #whatadrbookareyoureading #eva #podcast #youtube #letsmakeadrgoviral #viral #books #challenge #vousparlezadr #conflictresolution #workplaceconflict #conflict #peacebuilding #officeconflict #clarefowler #disputeresolution #ombuds #ombudsperson #alternativedisputeresolution #appropriatedisputeresolution #nigeria #britian #usa #bullying #discrimination #harrassment #inclusivity #blog #blogger #blogpost #adrblogger #diversity #universityofbrighton #vousparlezadr #world #apple #audible #spotify #amazon #apple #google

ADR and Ombuds- A US Perspective with Elizabeth Hill, J.D, CO-OP (Video / Podcast)

 

Youtube Link

Podcast Link

 

I had the honour and privilege of interviewing Elizabeth Hill, J.D, CO-OP, on Expert Views on ADR (EVA) Vid / Podcast Show. She is the Vice Chair of the American Bar Association (ABA) Section of Dispute Resolution and the Associate Director at the University of Colorado Boulder Ombuds Office.

Before joining CU Boulder, Liz served as Arizona Assistant Attorney General, Assistant Ombudsman for the State of Arizona and Ombudsman for Apollo Education Group.

She is a trained mediator and Certified Organizational Ombudsman Practitioner (CO-OP). Liz served as the ABA Section of Dispute Resolution Budget Officer and Spring Conference Planning Co-chair, as well as Chair of the International Ombudsman Association (IOA) CO-OP Recertification Committee.

She wears many hats, so I have left the link to her profile below: https://www.linkedin.com/in/elizabeth-hill-b5b7408

Liz’s email address: Elizabeth.Hill@Colorado.EDU

You can learn more about three of the US ombuds/ombudsman models at the following websites: Classical/public sector ombudsman: ⁠https://lnkd.in/gGuWxuRU⁠ Long-term care ombudsman (advocate ombudsman): ⁠https://www.nasop.org⁠ Organizational ombuds: ⁠https://lnkd.in/gyKeSC6m

*****Ombuds Day is celebrated on Thursday, October 12th. The theme for 2023 is Ombuds: Diverse in Role.

Happy Ombuds Day in Advance!!!

In this series, we analysed the following questions:

1. What is an Ombuds or Ombudsman?

2. Is there a history behind or associated with it in the US?

3. Is there a difference between an Organisational Ombudsman and a Traditional or Classical Ombudsman?

4. Is there any measurable difference between the Cost and Time Frame for settling disputes or conflicts with Ombuds when compared to litigation?

5. What is the role of the ombuds in resolving conflicts within an organisation? How independent are they?

6. How does the role of an ombudsman differ from a mediator or arbitrator in conflict resolution?

7. What are the pros and cons associated with ombuds?

8. What issues can ombuds help resolve in a workplace setting?

9. How can ombuds maintain confidentiality while still addressing concerns brought to their attention?

10. What qualifications and training are required to become an ombuds?

11. What is the way forward for the Mass Advocacy of ADR?

Explore the podcast

#amazon #audible #apple #spotify #amazon #google #overcast

#adr #ombuds #ombudsman #earlydisputeresolution #podcast #interview #adrproviders #research #education #appriopriatedisputeresolution #disputeresolution #letsmakeadrgoviral #viral #vousparlezadr #peacebuilding #education #university #street #masses #awareness #highereducation #inclusivity #diversity  #scdtp #youtube #universityofcolorado #americanbarassociation #arizona #usa #us #nigeria #uk #world #uniofbrighton #esrc #trending #tiktok   #youtube #founding #education #street #awareness #workplace #tiktok #linkedin #achievements #selling #subscribe #shortvideo #shorts #viral #uniofbrighton #conflict #talkshow #tv #podcast #podcasting #viralvideo #OmbudsDay #OmbudsDay2023

ADR and Collaborative Law – A Brazilian Perspective with Ana Luiza Etchalus

 

Looking forward to the interview with Ana Luiza Etchalus on Expert Views on ADR ( EVA) Vid/Podcast Show. She is the co-founder of OLADC-Latin American Organization of Collaborative Law. A member of the Board of Directors of the Global Collaborative Law Council (USA).

Ana is a Mediator and Arbitrator accredited by the EUROCÂMARAS/ #BRAZIL. She is a Mentor for Canadian companies in Brazil – in the Canadian Government Mentoring Program, and associated with the #Spanish Chamber of Commerce in Brazil.

#stay tuned!

 

#adr #collaborativelaw #mediation #disputeresolution #podcast #interview #research #peace #letsmakeadrgoviral #viral #brazil #spain #canada #uk #nigeria #latinamerican #usa #vousparlezadr #world #uniofbrighton #esrc #scdtp #highereducation #massadvocacyadr #alternativedisputeresolution #appropriatedisputeresolution #education #inclusion #diversty #equity #amazon #google #apple #audible #spotify #overcast #youtube

What ADR Book are you reading? ‘The Crossroads of Conflict A Journey into the Heart of Dispute Resolution.’

@Expert Views on ADR (EVA) Vid /Podcast presents #What ADR Book are you reading?

The idea behind this initiative is to encourage ADR Advocates, enthusiasts, practitioners and users or potential users of ADR to share ADR books they are reading or have read. The aim is to raise awareness of the benefits of utilising ADR to settle conflicts and disputes and make it a more widely recognised and utilised practice.

So, I am curious: what ADR book are you reading or have read? As for me, I am reading ⁦‪@Professor Kenneth Cloke titled ‘The Crossroads of Conflict A Journey into the Heart of Dispute Resolution.’

So far, It’s a truly transformative book that has reshaped how I think about conflict. The way Prof. Kenneth Cloke explores the topic is nothing short of magical and healing. I highly recommend it. More reviews on this book coming soon! #Grab a copy @Amazon.

Excerpts from the book: “Every conflict we experience, no matter how trivial, points us toward a crossroads in our lives. One path leads us to into anger, fear, confrontation and bitterness and draws us into quarrels over the past. This path reveals a deep level of caring about outcomes yet also encourages adversarial relationships, sterile communications, contemptuous ideas, negative emotions and unpleasant physical sensations, blinding us and dissipating our energy and spirit. This is the path of impasse, aggression, and antagonism.”

Have you encountered any interesting excerpts or quotes from an ADR book you would like to share? Let us keep the conversation going and continue to spread awareness about the importance of Appropriate Dispute Resolution!

#pic #adr #whatadrbookareyoureading #eva #podcast #youtube #letsmakeadrgoviral #viral #books #challenge #vousparlezadr #conflictresolution #workplaceconflict #conflict #peacebuilding  #disputeresolution #alternativedisputeresolution #blogger #blogpost #adrbogger #appropriatedisputeresolution #inclusivity #diversity #universityofbrighton #vousparlezadr #uk #nigeria #usa #world #apple #audible #spotify #amazon #apple #google

ADR and Ombuds: A US Perspective With Elizabeth Hill, J.D, CO-OP

Looking forward to the interview with Elizabeth Hill, J.D, CO-OP, on Expert Views on ADR (EVA) Vid / Podcast Show.  She is the Vice Chair of the American Bar Association (ABA) Section of Dispute Resolution and the Associate Director at the University of Colorado Boulder Ombuds Office.                        

Before joining CU Boulder, Liz served as Arizona Assistant Attorney General, Assistant Ombudsman for the State of Arizona and Ombudsman for Apollo Education Group. She is a trained mediator and Certified Organizational Ombudsman Practitioner (CO-OP).            

Liz served as the ABA Section of Dispute Resolution Budget Officer and Spring Conference Planning Co-chair, as well as Chair of the International Ombudsman Association (IOA) CO-OP Recertification Committee.

Stay Tuned!                                                                          

 #adr #ombuds #podcast #interview #adrproviders #appriopriatedisputeresolution #disputeresolution #ombuds #ombudsman #letsmakeadrgoviral #viral #vousparlezadr #peacebuilding #education #highereducation, #inclusivity #diversity #amazon, #audible, #apple #spotify, #amazon, #google, #overcast, #scdtp, #youtube #universityofcolorado #americanbarassociation #arizona #usa  #nigeria #uk #uniofbrighton #esrc #research 

AI and Next Level Mediation Software with CEO Robert Bergman #adr #ai #software

 

Looking forward to the interview with Robert Bergman, CEO of Next Level Mediation on Expert Views on ADR (EVA) Vid / Podcast Show.

Next Level Mediation Decision Science (DS) based application assists Attorneys and Mediators in understanding client priorities while providing clients with a clearer understanding of their best path forward in ADR-ODR- Mediation and Litigation.

Each party receives a one-time user license to access their exclusive DS Application Cloud. They provide each party with a complimentary electronic copy of the DS Report. Bob has fifty-five (55) years of experience in decision sciences, software engineering, business strategy simulation, defense, Scenario Planning, System Dynamics Modeling and market research. The company is headquartered in Fort Lauderdale, Florida.

Mr Bergman’s background and years of experience in applying quantitative decision methodologies at Intel to improve international standards, negotiations and strategic business decisions brings a unique perspective to mediating business-to-business disputes.

Stay Tuned!

#adr #ai #adrproviders #podcast #research #education #artificialintelligence #odr #onlindisputeresolution #mediation #arbitration #litigation #data #dataprotection #cybersecurity #disputeresolution #approrpriatedisputeresolution #letsmakeadrgoviral #viral #florida #arizona #usa #uk #nigeria #inclusivity #diversity #ersc #highereducation #uniofbrighton #amazon #google #overcast #audible #apple

ADR and WorkPlace Conflict : a Nigerian Perspective with Hon. Justice Nelson Ogbuanya

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Looking forward to the interview with Hon.Justice Nelson Ogbuanya on Expert Views on ADR (EVA) vid/podcast show.  He is a Judge of the National Industrial Court of Nigeria.

Before his appointment as a Judge of the National Industrial Court of Nigeria in July 2017, He has been a Legal Practitioner & Consultant in corporate & investment law, taxation, labour & industrial relations practice, IP and ICT-related disputes, and also practised as an Arbitrator/ ADR Counselor & Trainer.

Hon Justice Nelson Ogbuanya was a Senior Lecturer & Head of Dept Corporate Law Practice Nigerian Law School and the Author of the Council of Legal Education Approved Textbook- “Essentials of Corporate Law Practice in Nigeria” (2010, 2nd Ed.2014).

 

 

Stay tuned!

 

#adr #podcast #workplaceconflict #nigeria #conflict #discrimination #bullying #harrasement #peacemaking #peacebuilding #accesstojustice #appropriatedisputeresolution #employmentrelations #humanresourcemanagement #vousparlezadr #letsmakeadrgoviral #viral #court #nigeria #uk #inclusivity #diversity #research #esrc #uniofbrighton #highereducation #education #amazon #google #audible #spotify #overcast