In this series, Tony and I delved into the major shifts in justice delivery in England and Wales, specifically the digitisation of the courts, while also examining the inclusion framework and its implications.

A key theme was the impact of the reform on those who are digitally challenged. This raised a prevalent question: ‘If Smart Banking can take off, why not Smart Resolution?’

We also highlighted why funding, as well as qualitative and quantitative data, must remain central, drawing on comparative research from other jurisdictions to show how these elements shape success in court digitisation.

Stay tuned for Series 2, where we will continue to discuss the aforementioned subject matter!

Sending love, peace, light, hope, and faith,

Chi & Tony

Host and Producer of the ADR Across the Globe Podcast.

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