I am delighted to announce that I am starting a new series focusing on the ‘Achievements of the Resolution Institute (R.I) since its inception.’   R.I. is the largest dispute resolution membership organisation across Australia and New Zealand. Resolution Institute was formed when IAMA and LEADR merged on 1 January 2015, to leverage the strengths of both organisations and to provide a unified voice to advocate for dispute resolution, and is today, an independent not-for-profit organisation with over forty five (45) years of experience.

Today, they are the peak dispute resolution membership organisation in Australia and Aotearoa, New Zealand; they offer extensive  membership benefits and services, industry-leading training and accreditation, the best of online learning and continuing professional development options, as well as wide-ranging nomination services. They are a recognised mediator accreditation body in Australia and Aotearoa, New Zealand. At the same time, they are an Authorised Nominating Authority (ANA) in all Australian states (except Queensland) for the Security of Payment disputes. They advocate with authority on members’ behalf as a default nominating body for various industry schemes and the preferred dispute resolver written into contracts.

I am kicking off the series by interviewing  our CEO, Amber Williams. She is a strategic leader with a diverse background in both the private and public sectors; Amber was the CEO of the New South Wales Law Enforcement Conduct Commission and Chief Human Resources Officer for the New South Wales Department of Justice prior to her appointment as CEO of Resolution Institute in November 2019.