From ComputerWeekly.com: How AI is disrupting the role of call centres and call centre staff. One of the most hotly debated subjects at this year’s World Economic Forum in Davos concerned the risks posed by technology to jobs, political stability and cyber security. The development of bots and automated messaging is already changing the world…Continue Reading How AI is disrupting the role of call centres and call centre staff
Big data projects need business input and careful management
According to computerweekly.com: Big data projects need to be managed. Ocado and Graydon have been figuring out how. For around £80 per month, businesses can now gain access to some of the most powerful software ever developed. It is about the same price as a high-end home broadband package. This is what Ocado pays for its…Continue Reading Big data projects need business input and careful management
“Talking about teaching” -Sue Greener & Asher Rospigliosi – Wednesday 8th February
Brighton Business School: Lunchtime Seminar: Sue Greener & Asher Rospigliosi “Talking about teaching” Students tell us they want more contact – what do they do with it? Learners have mobile devices, pen and paper are less visible, but how are the devices being used for learning? With the new cascade/curriculum design discussions suggesting students start…Continue Reading “Talking about teaching” -Sue Greener & Asher Rospigliosi – Wednesday 8th February