Several staff have reported that ticking the Email Announcement box when creating an announcement doesn’t always work. We’ve found that this feature fails when special characters such as ampersand (&), exclamation marks (!) speech marks (“) and apostrophes (‘) are used in the title or text of an announcement.
Workaround: Staff who are posting important announcements and also want students to receive this as an email are advised to:
1. Undertake the actions separately – write the announcement and then copy and paste it into an email
2. Do not use any special characters when posting an announcement in studentcentral, AND
3. Always use the Paste from Word function when copying text from another application e.g. email, Word document or web page into a studentcentral text editor. This removes any unseen underlying formatting that is brought over with the copy that can corrupt the announcement.