Today, I’m gone a explain reasons why using blogs in a digital marketing strategy is efficient for a digital marketing campaign.
First of all, the most important thing to have an efficient communication is to have a large audience. Blogs have a large audience on the internet, for example, 50% of American internet users are blog readers, this represents more than 94 millions of people (Teich, A.G. 2008). Also, there is a more than 6.7 million of bloggers in the world which show there is a large variety of bloggers on the internet so companies could find easily the best blogger to help them to promote their brand or their product. (Hubspot and state of inbound, 2016).
Another reason why blogs are efficient when used in a digital marketing strategy is the trust of users. Nowadays, internet is the most important media and is seen as the media of the 21st century and information people can find here are credible in their opinion. (Teich, A.G. 2008) Furthermore, blogger are totally free to share whatever information they want, this characteristic of blogs helps internet users to believe in authenticity of content they read. Today, blogs are considered as the 5th most trusted source on the internet (Ross, 2014).
Blogs have the particularity to encourage engagement from readers. On most of blogs, people have the opportunity to leave a comment on the post and on many social media accounts used as blogs, users have to opportunity to like and share blog articles. Blog is the only tool which could obtain approval from a community to a specific product. (Boram Park, SooKyoung Ahn, HaeJung Kim, 2010). This « informativeness » is considered as an advantage from blogs over other sources of information. (Boram Park, SooKyoung Ahn, HaeJung Kim, 2010) From this engagement, the company can find some customer feedback about the product to improve their offer. This approach was discovered through two surveys conducted in 2004 and 2005, the first Corporate Blogging Survey 2004 conducted on the PR Communications blog and the second Corporate Blogging Survey run by Backbone Media in 2005. (Cass, J. & MyiLibrary 2007) Some MNE already used blogging to improve their products and developp new ones such as IBM, Microsoft and Macromedia. (Cass, J. & MyiLibrary 2007)
The interactions described above also have a direct impact on companies’ sales performance. When companies look at who is following their blogs or blogs talking about them, they can find people interesting in the brand or the product and convert this interest into leads. As a prove, B2B companies who have their own blog receive 67% more leads. (Ross, 2014) Even if the blog doesn’t convert directly an interest into sales, it could help to improve the brand image and the communication around the brand as companies who use blogging receive 97% more link to their website (Allen, 2015) This engagement could also makes word-on-mouth easier as Robert Scoble and Shel Israel affirm in their book Naked Conversations that, ‘‘blogging is the best tool so far for enabling companies to convert customers into word-spreading evangelists.’’ (Teich, A.G. 2008)
Results of blogging activities are very positive for the company but what’s make it even more efficient is the cost. If a company decide to run a blog, the only thing it will cost them is time. (Allen, 2015) Companies can open their own blog from their domain name if they already have a website, so it doesn’t cost more (Zac Johnson, 2016) If the company wants to use influencers through their blogs, they will have to pay a fee, but it is still cheaper than TV advertising.
In addition, blogs increase the credibility of the company. A classic website gives some very formal information and don’t really add value to the company. To the eyes of the reader, it looks like a self-promotion which doesn’t have a big interest. A blog is more unformal and add a personal touch to the content. It is perceived as a direct dialogue between the brand and the consumer. (Zac Johnson, 2016)
Another reason why blogging is efficient for business is the boost on SEO. Creating a blog article on a company or a product increase results found on search engines because it gives them a reason to add another results in the researches. (Whittemore, 2017)
So, for all theses reasons, blogging is a very efficient method in a digital marketing strategy.
Boram Park, SooKyoung Ahn, HaeJung Kim, (2010) “Blogging: mediating impacts of flow on motivational behavior”, Journal of Research in Interactive Marketing, Vol. 4Issue: 1, pp.6-29, https://doi-org.ezproxy.brighton.ac.uk/10.1108/17505931011033533
Cass, J. & MyiLibrary 2007, Strategies and tools for corporate blogging, Butterworth-Heinemann, London;Amsterdam;
Christine, B. WHITTEMORE. 2018. Simplemarketingnowcom. [Online]. [5 April 2018]. Available from: https://www.simplemarketingnow.com/content-talks-business-blog/the-benefits-of-blogging-for-business
Hsieh, C., Kuo, P., Yang, S. & Lin, S. 2010, “Assessing blog-user satisfaction using the expectation and disconfirmation approach”, Computers in Human Behavior, vol. 26, no. 6, pp. 1434-1444.
Jonny Ross. 2014. Searchenginepeople.com. [Online]. [5 April 2018]. Available from: https://www.searchenginepeople.com/blog/925-business-blogging.html
Teich, A.G. 2008, “Using Company Blogs to Win over Decision Makers”, Publishing Research Quarterly, vol. 24, no. 4, pp. 261-266